Support

Contents

Warranty and After-Sales Support

TACHI provides practical support for machine operation, setup and spare parts after delivery.

Warranty and After-Sales Support

Operation support

Customers can contact TACHI by email or WhatsApp for setup questions and operation guidance.

Spare parts support

Spare parts requirements are checked according to the exact machine model.

Video and photo guidance

Support can be provided through photos, videos and remote communication when suitable.

Warranty terms

Warranty terms are confirmed in the quotation or contract for each machine configuration.

Talk with TACHI

Send product photos, dimensions, material, target print area and destination country for a suitable recommendation.